Terms & Conditions
Terms and Conditions
These Terms and Conditions ("Terms") apply to purchases made through dinovir.com.
dinovir.com is operated by Hainan Langyan Network Technology Co., Ltd.
By submitting an order through our website, you acknowledge that you have read, understood, and agree that your purchase is subject to these Terms and any other applicable policies available on dinovir.com.
Scope of These Terms
These Terms apply to purchases of decorative products and related items offered through dinovir.com.
Additional policies may also apply to your purchase, including:
- Shipping Policy
- Return & Refund Policy
- Payment & Security Policy
- Privacy Policy
- Product Support & Care information
Where applicable, these policies should be read together with these Terms.
Product Information
We make reasonable efforts to present our product descriptions, dimensions, materials, colors, finishes, decorative details, pricing, images, and availability as accurately as possible.
DINOVIR products may include:
- European Style decorative pieces
- Modern Style decorative pieces
- Zen Style decorative pieces
- Home decor accessories
- Artistic interior accents
- Decorative statement pieces
- Other curated home decoration products
Actual product appearance may vary slightly due to:
- Screen or display settings
- Photography and lighting conditions
- Manufacturing tolerances
- Material or finish variations
- Product batch differences
- Packaging or design updates
Products featuring different materials, finishes, textures, colors, artistic details, or handcrafted-style elements may have minor variations in appearance.
Such variations are considered normal characteristics of decorative products and do not necessarily indicate a product defect.
Natural material characteristics, handcrafted details, and unique design elements may create slight differences between individual pieces, making each item distinctive.
We reserve the right to correct errors, update product information, modify availability, or revise website content where reasonably necessary.
If a significant error affects an order that has already been placed, we may contact you regarding available solutions or cancel the affected item and provide an appropriate refund.
Product Requirements and Usage Information
Certain DINOVIR decorative products may include or require specific handling, display, or care considerations.
Customers are responsible for reviewing product information, specifications, dimensions, materials, recommended placement, and care instructions before purchasing or using a product.
Product design, materials, finishes, decorative details, and included accessories may vary between different collections, styles, or product versions.
Unless expressly stated otherwise, DINOVIR does not guarantee compatibility with third-party modifications, accessories, display systems, or replacement components.
Decorative products are designed primarily for aesthetic enhancement of personal living spaces and should be used according to their intended purpose and provided care recommendations.
Orders and Acceptance
When you place an order through dinovir.com, you are submitting a request to purchase selected DINOVIR products under these Terms.
After placing an order, you will receive an order confirmation email acknowledging that we have received your request.
Please note that an order confirmation does not necessarily mean that your order has been accepted or shipped.
DINOVIR reserves the right to review, refuse, limit, or cancel orders where reasonably necessary, including situations involving:
- Product availability issues
- Pricing or description errors
- Suspected fraudulent activity
- Payment authorization problems
- Incorrect customer information
- Unusual ordering activity
- Other circumstances affecting order fulfillment
If an order is canceled after payment has been successfully processed, an appropriate refund will be issued according to applicable policies and payment provider procedures.
Order Accuracy
Customers are responsible for reviewing order details before completing checkout.
Please carefully confirm:
- Selected products
- Product styles or variations
- Quantity
- Shipping address
- Contact information
- Payment information
Once an order enters processing, packing, or fulfillment preparation, we may not be able to make changes or cancellations.
If you notice an error after placing an order, please contact us as soon as possible:
Email: service@dinovir.com
We will make reasonable efforts to assist, but we cannot guarantee that changes can be completed after fulfillment has started.
Pricing and Payments
All prices displayed on dinovir.com are shown in the currency indicated during checkout.
Prices may change from time to time due to:
- Product updates
- Promotional activities
- Market conditions
- Operational adjustments
- Other business considerations
The final price charged will be the amount displayed during checkout before payment is completed, subject to any additional fees that may be applied by your payment provider, financial institution, or applicable authorities.
Available payment methods are displayed during checkout.
Payment transactions may be processed through third-party payment providers, financial institutions, and payment networks.
DINOVIR does not store complete payment card numbers, security codes, or online banking credentials through ordinary customer communications.
Payment Authorization and Security
All transactions may be subject to payment authorization, verification, and fraud-prevention procedures.
Your payment provider, bank, or financial institution may:
- Approve or decline transactions
- Request additional verification
- Apply security checks
- Place temporary authorization holds
- Apply transaction limits
DINOVIR does not control the decisions or procedures of independent financial institutions or payment providers.
If payment cannot be successfully authorized, your order may not be completed.
Shipping and Delivery
Shipping information, estimated delivery periods, available shipping methods, and applicable charges are provided through our Shipping Policy and checkout process.
Delivery times are estimates only and may vary due to factors including:
- Shipping destination
- Carrier availability
- Customs processing
- Public holidays
- Weather conditions
- Transportation delays
- Local delivery conditions
- Other circumstances outside our reasonable control
DINOVIR is not responsible for delays caused by circumstances outside our reasonable control.
Customers are responsible for providing accurate and complete shipping information at checkout.
For additional details, please review our Shipping Policy.
Returns and Refunds
Returns, refunds, and related procedures are governed by our Return & Refund Policy.
Customers should review return eligibility requirements, applicable timelines, and required procedures before requesting a return.
Products returned without prior authorization or without following the provided instructions may not be accepted.
For return or refund requests, please contact:
Email: service@dinovir.com
Our team will review your request and provide further assistance according to applicable policies.
Damaged, Defective, or Incorrect Products
If your DINOVIR product arrives damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible.
To help us review your request, we may ask for:
- Order number
- Product name
- Description of the issue
- Photos of the product
- Photos of packaging
- Shipping label information
- Video evidence where appropriate
For decorative products containing delicate materials, artistic structures, ceramic-style components, glass-like details, or special finishes, careful inspection after delivery is recommended.
We will review the circumstances and provide an appropriate resolution according to our policies and applicable consumer protection requirements.
Warranty and Product Support
Certain DINOVIR products may include limited warranty coverage or product support as described in our applicable warranty policies.
Warranty coverage, where provided, generally applies to eligible manufacturing defects or product-related issues that occur during normal intended use.
Warranty coverage does not generally apply to issues caused by:
- Accidental damage
- Improper handling
- Incorrect storage
- Misuse
- Unauthorized modifications
- Improper cleaning or maintenance
- Normal wear and tear
- Damage caused by unsuitable environments
Minor differences in:
- Color
- Texture
- Shape
- Finish
- Decorative details
- Material characteristics
are not necessarily considered defects, particularly where such variations are natural characteristics of decorative products or handcrafted-style designs.
For additional information regarding warranty coverage, please review our applicable Limited Warranty Policy.
Intellectual Property
All content available on dinovir.com, including but not limited to:
- Brand names
- Logos
- Product names
- Product descriptions
- Images
- Photography
- Graphics
- Website designs
- Text content
- Layouts
- Decorative concepts
- Other materials
is owned by or licensed to DINOVIR and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, display, sell, license, or otherwise use any website content without prior written permission from DINOVIR.
The DINOVIR name, branding, visual identity, and related materials may not be used in connection with any product, service, or activity that is not authorized by DINOVIR.
Website Use
You may access and use dinovir.com only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website for unlawful activities
- Attempt to interfere with website operations
- Access restricted systems or areas without authorization
- Introduce harmful code, viruses, or malicious technology
- Collect website content through unauthorized methods
- Misuse customer accounts or checkout functions
- Attempt to disrupt website security or performance
DINOVIR reserves the right to restrict or terminate access to the website where necessary to protect our customers, business operations, or website security.
Third-Party Services
DINOVIR may use third-party services and platforms to support website operation, including:
- Shopify ecommerce services
- Payment processors
- Shipping providers
- Analytics providers
- Advertising and measurement partners
- Customer support tools
- Security and fraud-prevention services
These third-party providers may process information according to their own terms, privacy policies, and applicable legal requirements.
DINOVIR is not responsible for the independent practices, policies, or services of third-party providers outside our control.
Privacy and Personal Information
Your privacy is important to us.
Our collection, use, processing, and protection of personal information are described in our Privacy Policy.
By using dinovir.com, you acknowledge that your information may be processed as described in our Privacy Policy for purposes including:
- Order fulfillment
- Customer support
- Payment processing
- Website improvement
- Security protection
- Marketing and analytics where permitted by law
Please review our Privacy Policy for complete information regarding your privacy choices and rights.
Limitation of Liability
To the maximum extent permitted by applicable law, DINOVIR and its affiliates, partners, service providers, employees, and representatives shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from:
- Use of or inability to use our website
- Purchase or use of products
- Website interruptions
- Third-party services
- Delivery delays
- Circumstances outside our reasonable control
Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable consumer protection laws.
Force Majeure
DINOVIR is not responsible for delays, failures, or interruptions caused by circumstances beyond our reasonable control.
Such circumstances may include:
- Natural disasters
- Weather events
- Transportation interruptions
- Carrier delays
- Government actions
- Customs restrictions
- Labor disruptions
- Supply chain interruptions
- Internet or technology failures
- Other events outside our reasonable control
We will make reasonable efforts to minimize the impact of such events and continue providing customer support where possible.
Changes to These Terms
DINOVIR may update or modify these Terms from time to time to reflect:
- Changes to our products or services
- Business operations
- Website functions
- Legal requirements
- Customer experience improvements
Updated Terms will be published on dinovir.com with the revised effective date where applicable.
Your continued use of the website after updated Terms are posted means you acknowledge and accept the revised Terms.
Governing Information
These Terms are intended to provide clear information regarding your use of dinovir.com and your purchase of DINOVIR products.
Nothing in these Terms is intended to remove or restrict consumer rights provided under applicable laws.
Where mandatory consumer protection laws apply, those rights will continue to apply.
Contact Us
If you have questions regarding these Terms, your order, product information, returns, payments, or other matters related to DINOVIR, please contact us:
Brand: DINOVIR
Website: dinovir.com
Legal Entity:
Hainan Langyan Network Technology Co., Ltd.
Registered Address:
Room 2702-960, 27th Floor, Block B, HNA Internet Finance Building,
No. 3 Guoxing Avenue, Lantian Subdistrict,
Meilan District, Haikou City, Hainan Province, China
Unified Social Credit Code:
91460000MAEFURJG5K
Customer Support Email:
service@dinovir.com
dinovir.com is owned and operated by Hainan Langyan Network Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related ecommerce activities.
DINOVIR — Timeless Decorative Art Inspired by Elegant Living.